Product Support

Dominion User Station

Support Notes

Version 5.0.0

Important Notes:

  • To upgrade, the User Station must be running the Release 4.6 firmware.
  • This Release is certified to work with Dominion KX IV – 101 switches or Dominion KX III switches.
  • The User Station does NOT work with the Dominion KX, KX II, LX, LX II, KSX II or other Raritan IP switches.
  • The User Station integrates with Raritan’s CommandCenter Secure Gateway, with the recommended CC-SG firmware version 11.5.
  • Upgrades will take longer than previous versions due to the upgrade file including an OS update from CentOS to Rocky Linux.
  • During the upgrade process, the screen may be blank for several minutes, this is expected behavior. Upgrade will complete in approximately 7 minutes (9 minutes from CC-SG) and KUST will boot to the login screen.
  • Upgrading from CC-SG: After selecting to run the upgrade, CC-SG remotely logs into the KXUST to transfer the upgrade file. This takes approximately 1 minute, then CC-SG logs out. An error message is then displayed on CC-SG instead of a success message. This is expected. The KXUST remains at the login screen for another 1-2 minutes, then the upgrade starts. Total time for upgrade is approximately 9 minutes.
  • If upgrading from CC-SG v 11.5, an alert will be displayed stating that the version is not officially supported. This can be ignored, KXUST is supported by CC-SG v11.5. Click Yes to “Do you wish to proceed?”
  • OpenVPN connections are not migrated. Need to reconfigure OpenVPN after the upgrade.

Firmware Version
Upgrade Steps
4.6.0 or earlier
» 4.6.0 » 5.0.0

Please contact technical support with any questions or issues.


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