Dominion User Station

Product Support

Important Notes:

To upgrade, the User Station must be running the Release 4.6 firmware.
This Release is certified to work with Dominion KX IV – 101 switches or Dominion KX III switches.
The User Station does NOT work with the Dominion KX, KX II, LX, LX II, KSX II or other Raritan IP switches.
The User Station integrates with Raritan’s CommandCenter Secure Gateway, with the recommended CC-SG firmware version 11.5.
Upgrades will take longer than previous versions due to the upgrade file including an OS update from CentOS to Rocky Linux.
During the upgrade process, the screen may be blank for several minutes, this is expected behavior. Upgrade will complete in approximately 7 minutes (9 minutes from CC-SG) and KUST will boot to the login screen.
Upgrading from CC-SG: After selecting to run the upgrade, CC-SG remotely logs into the KXUST to transfer the upgrade file. This takes approximately 1 minute, then CC-SG logs out. An error message is then displayed on CC-SG instead of a success message. This is expected. The KXUST remains at the login screen for another 1-2 minutes, then the upgrade starts. Total time for upgrade is approximately 9 minutes.
If upgrading from CC-SG v 11.5, an alert will be displayed stating that the version is not officially supported. This can be ignored, KXUST is supported by CC-SG v11.5. Click Yes to “Do you wish to proceed?”
OpenVPN connections are not migrated. Need to reconfigure OpenVPN after the upgrade.

Firmware Version

Upgrade Steps

4.6.0 or earlier

» 4.6.0 » 5.0.0

Please contact technical support with any questions or issues.

Or, contact Raritan Support
(800) 724-8090
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Contact Raritan Support
(800) 724-8090
.(JavaScript must be enabled to view this email address)