Product Support

Support by Product

Most Viewed Products

Quick links to our most viewed product documentation and firmware upgrades.

Software Products

Certain software documentation and software upgrades require an account with Raritan. If you have valid maintenance, please login to the right to access your software. If you do not have a valid maintenance contract, please contact your sales representative at 800-724-8090.

Training

Visit The Raritan Training site for the latest in online training for our products and software.

Raritan Training

Product Online Help

Access convenient online versions of documentation

Product Online Help

Warranty Registration

Receive world-class support on your Raritan products by registering warranties and extended warranties.

Warranty Registration

Contact Support

Need more help with a product? Contact our support team by phone or email and we'll get you up and running in no time.

U.S./Canada/Latin America (Available from 8 a.m. to 8 p.m. local time from Monday through Friday)
Phone: (800) 724-8090 or 732-764-8886
For Technical Support: Press 6
For Software License Key questions: Press 4
Fax: (732) 764-8887
Email: All other: tech@raritan.com

Raritan Europe
Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday
Phone: +31-10-2844047
Email: tech.europe@raritan.com

United Kingdom
Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday
Phone: +44 207 090 1393
Email: tech.europe@raritan.com

Germany/D.A.C.H. regions 
Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday
Tel:  +49 375 271 349 4707 
Email: tech.europe@raritan.com 

Raritan Taiwan
(9 a.m. to 6 p.m. GMT+8 from Monday through Friday)
Phone: +886-2-8919-1333
Email:  Support.APAC@raritan.com

Raritan Technologies Australian Representative

9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +61-3-9866-6887

Australia Support Email
Support.APAC@raritan.com

New Zealand Support Email
Support.APAC@raritan.com

Raritan Asia Pacific, Inc. India

Liaison Office (9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +91.124.4107881
Email:   support.india@raritan.com

India Support Email
support.india@raritan.com

China Support Email
support.china@raritan.com

Raritan China, Beijing
(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +86-10-58257888
Email:  Support.APAC@raritan.com

Raritan China, Shanghai
(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +86-21-5425-2499
Email:  Support.APAC@raritan.com

Raritan China, GuangZhou
(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +86-20-8755-5561
Email:  Support.APAC@raritan.com

Raritan Japan (9:30 a.m. to 5:30 p.m. local time from Monday through Friday)
Email: Support.japan@raritan.com

Raritan welcomes suggestions for new features or other improvements to our products. Suggestions can be submitted to Raritan Technical Support for consideration.  Raritan does not pay for unsolicited suggestions submitted to the company, nor does our taking a suggestion constitute any commitment to use it.